What You Need to Do

The upgrade includes new and updated fields that require your attention:

1. Log in to your ShopDot Brand Portal.

2. Review and complete your Business Terms in Settings.

3. Check your Products Tab to confirm categories, commission %, and product statuses are correct.

4. Verify product data and terms so Sellers always see accurate, transparent information.

Business Terms:

We’ve added a new section under Settings > Business Terms with fields that must be reviewed:

• Default Commission % – commission % is now applied on the product level. You’ll be able to alter the commission per product in the Products tab.

• Inventory Rules → Safety Stock – set a minimum stock buffer (defaults to 1 unit) to prevent overselling.

• Shipping Policies → Days to Ship – update your fulfillment time.

• Returns & Refunds – select your return/refund policy.

• Samples → Sample Availability – mark “Yes” if you offer samples to Sellers.

👉 Action Needed: Log in and go to Settings > Business Terms to review and complete your details. Related resource: Business Terms 

Products:

The Products Tab has been redesigned to make inventory and product management easier, with expanded tools for better control:

• Status Tabs → Published, Unpublished, Disconnected, All – quickly view products by status for easier management.

• Product Classification – expanded categories, animal type, and product features for better organization and discovery.

• Commission % – you can customize commission % by product under Product Details.

👉 Action Needed: Log in and review your Products to confirm categories, animal type, product features, and commission rates. Related resource: Product Management

Questions? Contact us anytime at [email protected].

Best,

The ShopDot Pet Team